TABLE OF CONTENTS
- Who Do I Contact With Questions Or Concerns?
- What Personal Information Does KTech Collect?
- Why Does KTech Collect Personal Information?
- How Does KTech Collect Personal Information?
- How Does KTech Use The Personal Information That It Collects?
- Does KTech Share My Personal Information?
- How Does KTech Secure My Personal Information?
- How Can I Review, Update And Correct My Personal Information?
- What are My Choices About Behavioral Advertising?
- How Does KTech Respect My Choices About My Personal Information?
- Links to Other, Third Party Web Sites
- Children’s Privacy
- California Privacy Rights
- Contact Information
WHO DO I CONTACT WITH QUESTIONS OR CONCERNS?
If you have any questions about this policy, please contact us. KTech’s postal address is: KTech, LLC, 8000 Towers Crescent Drive, Suite 1350, Vienna, Virginia, 22182. You can contact us by telephone at 1-866-678-0071 or by email at firstname.lastname@example.org.
WHAT PERSONAL INFORMATION DOES KTECH COLLECT?
Personal information is information about an identifiable individual and includes information that can be used to identify, contact or locate you. Such information may include your:
- Postal or shipping & handling address
- Telephone number
- E-mail address
- Payment information (like credit or debit card number and billing address)
- Feedback and comments
- Shopping preferences
- Purchasing Behaviors
WHY DOES KTECH COLLECT PERSONAL INFORMATION?
We collect your personal information in order to:
- process and ship any purchase you make
- to administer our business (e.g., to make web site improvements)
- to enable you to participate in our loyalty programs
- to enable you to create and maintain wish lists
- to communicate with you, including by electronic means, about special offers, promotions and other marketing programs that may be of interest to you
- to allow the creation and administration of contests
- to be able to contact you by electronic communications or otherwise, if necessary, about the products you have purchased from us
- to provide you with an enhanced customer experience
- to provide you with easy access to our products and services, with a focus on the items that may be of particular interest to you
Your personal information also allows us to communicate with you, including by electronic means, about special offers, promotions and other marketing programs that may be of interest to you. If you should no longer wish to receive such marketing communications by electronic mail, kindly advise us and we will cease sending them to you. For your convenience, we may include an unsubscribe mechanism in such electronic communications to permit you to manage how you receive such communications. We also collect personal information for purposes of fraud protection.
HOW DOES KTECH COLLECT PERSONAL INFORMATION?
INFORMATION YOU PROVIDE
As a general matter, you may browse in our stores and on our websites without submitting personal information to KTech. However, in order to provide the services and products you request we ask for certain personal information when you shop with KTech through any shopping channel (online, in stores or by telephone) or when you register for an online account.
We may also collect personal information from online accounts, surveys, reviews, contests, loyalty programs, wish lists, emails you send us or when you request a catalog or sign up for marketing e-mails. We may maintain a record of products you are interested in and purchases you have made in our stores, by phone or online.
Additionally, when you contact customer service, we may ask you to provide or confirm personal information so that we can better serve you.
INFORMATION AUTOMATICALLY COLLECTED
There are circumstances in which we may automatically receive and collect personal information from you. The most common of these circumstances are described below and include:
- Pixel tags
- From joint marketing partners, unrelated third parties and from our affiliated brands
K-Techllc.com, USBEZStorage.com, and related online properties may leverage Adobe Analytics, Google Analytics, and similar analytics and/or internet-based advertising tools in this process. You can learn more about how Google uses data when you use their partners’ sites or apps here: https://www.google.com/policies/privacy/partners/. KTech may use the following features in conjunction with Google Analytics for Display Advertisers: Remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Platform integrations, and Google Analytics Demographics and Interest Reporting.
KTech may combine personal information provided by you with non-personal information collected from other sources, such as cookies, pixel tags or outside sources, in order to provide you with a superior customer experience.
Like many online retailers, KTech uses ‘cookies’, small data files stored on your computer’s web browser, or other passive means of data collection. Cookies are used to personalize your visit, remember your preferences, help place your order or to enhance your shopping experience and online browsing. We, or vendors with whom we contract, may also use technologies, such as cookies, to provide you with personalized advertising tailored to your interests. For more information about your choices regarding this type of advertising, please see the section titled “What are My Choices About Behavioral Advertising,” below. You can adjust your web browser to accept or reject cookies, however, if you disable all cookies, some features of the site may not work as intended. To opt out of our cookies used for this online advertising, click here.
We use ‘pixel tags’ (small graphic images also called web beacons or clear gifs) or similar technologies to monitor the effectiveness of our web site and our marketing and advertising campaigns. We track information in the aggregate about your visit like the web pages you view, the links you click on, and the time you spend on a page. We use this information to track the effectiveness of our advertising and marketing campaigns so we can learn how to best deliver your customer experience. We also track our e-mail campaigns in the aggregate to determine whether recipients opened the e-mail and what links they clicked on.
We may periodically collect personal information about you from joint marketing partners and unrelated third parties, which is combined with other personal information we collect from you.
Also, to improve our marketing and the content of our website we collect aggregate, non-personal data like Internet Service Provider’s domain name, the referring URL and the web pages and information you access on our site. We use this information to analyze visitors’ behavior in the aggregate to improve our web site and your shopping experience.
Anonymous information collected through passive means such as cookies or pixel tags may also be collected on our website and used in connection with targeted advertising campaigns on KTech behalf by third-party advertising companies. For more information about your choices regarding interest-based advertising, please see the section titled “What are My Choices About Behavioral Advertising,” below.
HOW DOES KTECH USE THE PERSONAL INFORMATION THAT IT COLLECTS?
KTech uses your personal information to provide you with a superior customer experience on our websites and to administer our business. For example, the personal information we collect may be used to:
- Fulfill your order and communicate with you about it;
- Contact you about products, services, events, promotions or contests we think you may be interested in, except where prohibited by law;
- Enhance your shopping experience, improve the content and navigation of our website, and customize content, layout or offers; and
- Protect the security of our website and to analyze trends and statistics.
INFORMATION COLLECTED FROM VISITORS OUTSIDE THE UNITED STATES
If you are visiting KTech from outside Canada or the United States and provide us with personal information, please note that your personal information may be transferred, stored and processed within the United States. The data protection or privacy laws in the United States may not be as comprehensive as those in your country.
By doing business or interacting with KTech, you are consenting to the transfer of your personal information to facilities located in the United States and other facility locations selected by KTech, and understand that such information will be stored and processed in accordance with U.S. law, as applicable.
DOES KTECH SHARE MY PERSONAL INFORMATION?
Protecting the privacy and security of your personal information is important to KTech. When appropriate, KTech shares personal information among other third parties to help provide you with better service and information about our products and services that we believe would be of interest to you, except where prohibited by law.
We share select information with the service providers we use to help manage our business for things like:
- Order processing
- Payment processing
- Fulfilling orders
- Market research
- Advertising and promotion of KTech products
- Fulfilling promotions and managing contests
- Name and address verification
- Customer information
- E-mail management
- Print and letter shops
- Service bureaus
- To host our website, data storage or ad servers
Notwithstanding any other provision, we partner with third parties that collect information across various channels, including offline and online, for purposes of delivering more relevant advertising to you. Our partners may place or recognize a cookie on your computer, device, or directly in our emails/communications, and we may share personal information with them if you have submitted such information to us, such as your name, postal address, email address, or device ID. Our partners may link the nonpersonal information we share with them to the cookie stored on your browser or device, and they may collect information such as your IP address, browser or operating system type and version, and demographic or inferred-interest information. Our partners use this information to recognize you across different channels and platforms over time for advertising, analytics, attribution, and reporting purposes. For example, our partners may deliver an ad to you in your web browser based on a purchase you made, or they may send a personalized marketing email to you based on the fact that you visited a particular website. You can read more about your choices regarding behavioral and interest-based marketing in the section below.
We may disclose your personal information to third parties if we determine, in our judgment, that it is necessary to (a) comply with the law, regulation, legal process or enforceable government request; (b) enforce the terms of any of our polices; or (c) protect the rights, property or safety of KTech, its employees or customers. This may include assistance in fraud protection or investigation.
We could also sell, rent, disclose or transfer your personal information to a successor entity in the event of a corporate merger, consolidation, sale of assets or other corporate changes respecting KTech or our affiliated companies.
From time to time we may share your personal information with marketing partner companies whose products or services we feel you might be interested in, except where prohibited by law. We may also share your name, address and purchasing behavior with cooperative databases that we may participate in or with our list rental fulfillment vendors, except where prohibited by law.
If you prefer not to have your personal information shared with these organizations, cooperative databases or screened partners for their direct marketing use, please contact us by telephone at 1-866-678-0071 or by email at email@example.com. Or you may write us at KTech, 8000 Towers Crescent Drive, Suite 1350, Vienna, Virginia, 22182. In order for KTech to confirm your identity and ensure your wishes are honored, requests sent to KTech email addresses must be sent using the email account to which the request pertains.
HOW DOES KTECH SECURE MY PERSONAL INFORMATION?
KTech undertakes appropriate security measures to help to safeguard your personal information and seek to prevent unauthorized access and disclosure.
KTech undertakes measures to ensure that shopping with us is a safe and enjoyable experience for our valued customers. We use a variety of current technologies, managerial safeguards, protocols and processes as we work to protect the security and privacy of your personal information. We want you to feel confident whenever you visit us in person, on our website or otherwise.
HOW CAN I REVIEW, UPDATE AND CORRECT MY PERSONAL INFORMATION?
You may view, update and correct your personal information by contacting us by telephone at 1-866-678-0071 or by email at firstname.lastname@example.org. Or you may write us at KTech, 8000 Towers Crescent Drive, Suite 1350, Vienna, Virginia, 22182. To request changes to your personal information, please contact us by telephone at 1-866-678-0071 or by email at email@example.com. Or you may write us at KTech, 8000 Towers Crescent Drive, Suite 1350, Vienna, Virginia, 22182. It may take up to 10 business days for your requested changes to take place.
WHAT ARE MY CHOICES ABOUT BEHAVIORAL ADVERTISING?
Like many retailers, KTech contracts with third-parties to serve or send advertisements on our behalf. Advertising companies will typically collect anonymous information about a user’s browsing activity, including the websites visited and the products viewed, and will then use that information to serve or send targeted advertisements. These targeted advertisements such as campaigns through Google AdWords including remarketing, interesting category marketing, similar audience campaigns, interest-based advertising, and demographic and location targeting. Some customers prefer not to receive this type of advertising.
Some websites have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. You may locate Google Analytics’ currently available opt-outs for the web here: https://tools.google.com/dlpage/gaoptout/. You can find more information about how to opt-out of Adobe Analytics here: http://www.adobe.com/privacy/opt-out.html.
HOW DOES KTECH RESPECT MY CHOICES ABOUT MY PERSONAL INFORMATION?
If you wish to be removed from our marketing emails, calling or postal mailing lists, please contact us by telephone at 1-866-678-0071 or by email at firstname.lastname@example.org. Or you may write us at KTech, 8000 Towers Crescent Drive, Suite 1350, Vienna, Virginia, 22182. In addition you may remove yourself from our marketing e-mail list by using the unsubscribe link that is at the bottom of each marketing email. Please include your name and mailing address in any correspondence.
For calling list removal, it may take up to 30 days to process your request.
For postal mailing list removal, it may take up to 6-8 weeks to process your request as our customer personal information is collected in advance due to printing schedules.
Please note that even if you opt out of receiving marketing communications, you may continue to receive e-mails, mailings or calls relating to order confirmations and/or other transaction-related communications.
LINKS TO OTHER, THIRD PARTY WEB SITES
Occasionally we may provide links on our website to third party sites we think you may be interested in. These sites are independent from KTech and have their own separate privacy policies. Whenever you click on links on KTech website that take you to a third party website, you will be subject to the third party’s privacy policies, and not KTech. We recommend that you review their privacy polices before you visit these sites.
KTech website is not intended for use by children under the age of 13. We do not knowingly collect or solicit any personal information from children under the age of 13 or knowingly allow such persons to register for an online account. Should we learn that someone under the age of 13 has provided any personal information to or on KTech website, we will remove that information as soon as possible.
CALIFORNIA PRIVACY RIGHTS
Under California Civil Code Section 1798.83, KTech customers living in the State of California can request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes, please contact us by telephone at 1-866-678-0071 or by email at email@example.com. Or you may write us at KTech, 8000 Towers Crescent Drive, Suite 1350, Vienna, Virginia, 22182.
Upon request we offer registered visitors the ability to correct inaccuracies in their contact information. Please contact us by telephone at 1-866-678-0071 or by email at firstname.lastname@example.org. Or you may write us at KTech, 8000 Towers Crescent Drive, Suite 1350, Vienna, Virginia, 22182.